:root{--bg:#081c38;--panel:#0d2f57;--card:#173a63;--txt:#f2f3fa;--mut:#9db9d6;--acc:#0ea5c6;--ok:#2ecc71;--warn:#f5b041;--radius:14px;--marino:#0d2f57;--marino-osc:#081c38;--cian:#0ea5c6;--celeste:#7dd3fc;--borde:#1d4577}
*{box-sizing:border-box}body{margin:0;font-family:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--txt)}
.top{display:flex;justify-content:space-between;align-items:center;padding:12px 18px;background:var(--panel);border-bottom:1px solid #2a2e55;flex-wrap:wrap;gap:8px}
.tag{background:#2a2e55;color:var(--warn);border-radius:99px;padding:2px 10px;font-size:.78rem;margin-left:8px}
.brand-icon{height:46px;width:46px;vertical-align:-15px;border-radius:10px}
.brand strong{font-size:1.45rem;letter-spacing:.03em;vertical-align:-2px}
.tenant{color:var(--mut);font-size:.9rem}
.layout{display:flex;min-height:calc(100vh - 53px)}
/* ===== v26 · TEMA A «Riel y paneles flotantes» (aprobado 2026-11-03) =====
   Riel marino de 74px con las secciones como iconos (etiqueta en la
   activa y al pasar el cursor, conteo en Inbox), columna secundaria
   delgada con las vistas de la sección activa y el área de trabajo
   sobre fondo suave con cada vista como panel flotante. */
.rail{width:74px;flex:none;background:linear-gradient(180deg,var(--marino-osc) 0%,var(--marino) 78%);display:flex;flex-direction:column;align-items:center;padding:14px 0;gap:4px;position:sticky;top:0;height:calc(100vh - 71px);overflow-y:auto;z-index:5}
.railLogo{width:44px;height:44px;border-radius:13px;box-shadow:0 6px 16px rgba(0,0,0,.35);margin-bottom:12px}
.railBtn{width:58px;padding:8px 0 6px;border:0;background:transparent;cursor:pointer;border-radius:14px;color:#9db9d6;display:flex;flex-direction:column;align-items:center;gap:3px;position:relative;font:inherit;transition:background .15s ease,color .15s ease}
.railIco{font-size:20px;line-height:1}
.railLbl{font-size:8.6px;font-weight:600;letter-spacing:.03em;text-transform:uppercase;opacity:0;height:10px;transition:opacity .15s ease;white-space:nowrap}
.railBtn:hover{color:#fff;background:rgba(255,255,255,.07)}
.railBtn:hover .railLbl,.railBtn.active .railLbl{opacity:1}
.railBtn.active{color:#fff;background:linear-gradient(135deg,rgba(14,165,198,.35),rgba(14,165,198,.12));box-shadow:inset 0 0 0 1px rgba(125,211,252,.45)}
.railBadge{position:absolute;top:3px;right:4px}
.railSpacer{flex:1}
nav{width:218px;flex:none;background:#0a2242;border-right:1px solid var(--borde);padding:20px 14px;display:flex;flex-direction:column;gap:4px}
nav button{background:transparent;border:0;color:var(--txt);text-align:left;padding:9px 10px;border-radius:12px;cursor:pointer;font-size:.93rem}
nav button:hover{background:rgba(125,211,252,.10)}
nav button.active{background:rgba(14,165,198,.20);box-shadow:inset 0 0 0 1px rgba(125,211,252,.35)}
nav button.offSection{display:none!important}
.subHead{padding:2px 8px 10px}
.subKicker{display:block;color:var(--celeste);font-size:.68rem;text-transform:uppercase;letter-spacing:.09em;font-weight:700}
.subHead h2{margin:2px 0 0;font-size:1.05rem}
.subNota{margin:14px 4px 0;font-size:.8rem;line-height:1.5;color:var(--mut);background:rgba(125,211,252,.06);border:1px dashed var(--borde);border-radius:12px;padding:10px 12px}
.subNota[hidden]{display:none}
.badge{background:var(--acc);border-radius:99px;padding:0 7px;font-size:.75rem}
main{flex:1;padding:22px 24px;max-width:1180px;min-width:0;background:radial-gradient(900px 420px at 85% -60px,rgba(14,165,198,.13),rgba(14,165,198,0) 60%)}
.btnMenu{background:var(--card);color:var(--txt);border:1px solid #2a2e55;border-radius:9px;padding:5px 11px;font-size:1rem;cursor:pointer;vertical-align:-2px}
.btnMenu:hover{border-color:var(--acc)}
/* ☰ (kesher_menu_oculto_v1): colapsa la columna secundaria y deja
   solo el riel; elegir una sección del riel lo despliega de nuevo. */
body.menuOculto nav{display:none}
body.menuOculto main{max-width:1320px}

.view{display:none}.view.active{display:block;background:var(--panel);border:1px solid var(--borde);border-radius:20px;box-shadow:0 12px 32px rgba(0,0,0,.32),0 2px 6px rgba(0,0,0,.28);padding:22px 24px}
h1{margin-top:0}h2{margin-top:26px}
.hint{color:var(--mut)}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}
.card{background:var(--card);border-radius:var(--radius);padding:16px}
.card b{font-size:1.6rem;display:block}
.list{list-style:none;padding:0}.list li{background:var(--card);border-radius:10px;padding:12px 14px;margin-bottom:8px}
.list li.empty{color:var(--mut)}
.btn{background:var(--acc);color:#fff;border:0;border-radius:10px;padding:10px 16px;cursor:pointer;text-decoration:none;display:inline-block;font-size:.95rem}
form{display:grid;gap:12px;max-width:520px}label{display:grid;gap:6px;color:var(--mut)}
input,textarea,select{background:var(--card);border:1px solid #2a2e55;color:var(--txt);border-radius:10px;padding:10px;font:inherit}
.ok{color:var(--ok)}
.conv{background:var(--card);border-radius:var(--radius);padding:14px;margin-bottom:12px}
.conv .meta{color:var(--mut);font-size:.85rem}
.chan{background:#2a2e55;border-radius:99px;padding:1px 9px;font-size:.75rem;text-transform:capitalize}
.msg{margin:8px 0;padding:8px 12px;border-radius:10px;max-width:85%}
.msg.in{background:#262a52}.msg.out{background:#233d2e;margin-left:auto}.msg small{display:block;color:var(--mut)}
.replyRow{display:flex;gap:8px;margin-top:10px}.replyRow input{flex:1}
.cmdRow{display:flex;gap:8px;margin-top:8px;flex-wrap:wrap}.cmdRow .btn{padding:7px 12px;font-size:.85rem;background:#2a2e55}
.cmdRow .btn.danger{background:#5a2430}.cmdRow .btn.danger:hover{background:#7a2e3e}
.code{background:#0b0d1d;padding:12px;border-radius:10px;overflow:auto}
/* Medios: rejilla de imágenes subidas y miniaturas */
.mediaGrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(110px,1fr));gap:10px;max-width:640px;margin-top:10px}
.mediaItem{background:var(--card);border:2px solid transparent;border-radius:10px;padding:6px;cursor:pointer;color:var(--mut);font-size:.75rem;font:inherit}
.mediaItem img{width:100%;height:80px;object-fit:cover;border-radius:7px;display:block}
.mediaItem.sel{border-color:var(--acc)}
.mediaItem span{display:block;margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.fileBtn{cursor:pointer}
.thumb{width:44px;height:44px;object-fit:cover;border-radius:8px;vertical-align:middle;margin-right:8px}
.msgImg{max-width:220px;width:100%;border-radius:8px;display:block;margin-top:6px}
#postPreview img{max-width:180px;border-radius:10px;margin-top:4px}
/* Revisor visual: marco tipo teléfono con zonas seguras */
.revControls{display:flex;gap:14px;flex-wrap:wrap;max-width:640px}
.phoneFrame{position:relative;width:min(300px,82vw);aspect-ratio:9/16;margin:16px 0;background:#000;border-radius:26px;overflow:hidden;border:3px solid #2a2e55}
.phoneFrame img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
#revZones{position:absolute;inset:0;z-index:2}
.revZone{position:absolute;background:rgba(255,60,60,.38)}
.revSafe{position:absolute;border:2px dashed var(--ok);z-index:3;pointer-events:none}
.revIcons{position:absolute;right:3%;top:46%;display:flex;flex-direction:column;gap:12px;z-index:4}
.revIcons span{width:38px;height:38px;border-radius:50%;background:rgba(0,0,0,.45);color:#fff;display:flex;align-items:center;justify-content:center;font-size:17px}
.revNote{color:var(--warn);max-width:520px}
.sug{background:#3a3416;border-radius:10px;padding:8px 12px;margin-top:8px}
/* Tendencias: aviso de ejemplo, tarjetas por anillo y etiquetas de seguridad */
.warnBox{background:#3a3416;border:1px solid #6b5c1e;color:var(--warn);border-radius:10px;padding:10px 14px;max-width:640px}
#view-tendencias label{max-width:320px}
.trendCard{background:var(--card);border-radius:var(--radius);padding:14px 16px;margin-bottom:10px;max-width:720px}
.trendHead{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.trendCard p{color:var(--mut);margin:8px 0}
.trendCard .meta{font-size:.8rem;color:var(--mut)}
.chip{background:#2a2e55;border-radius:99px;padding:1px 9px;font-size:.75rem}
.safetyOk{background:#1d4d2e;color:#8fe6ae;border-radius:99px;padding:1px 9px;font-size:.75rem}
.safetyNo{background:#5a2430;color:#ff9aa8;border-radius:99px;padding:1px 9px;font-size:.75rem}
/* Pedidos: tablero por columnas de estado */
.orderBoard{display:grid;grid-template-columns:repeat(auto-fit,minmax(230px,1fr));gap:12px;align-items:start}
.orderCol h3{margin:4px 0 10px;font-size:.95rem}
.orderCard{background:var(--card);border-radius:var(--radius);padding:12px 14px;margin-bottom:10px}
.orderItems{list-style:none;padding:0;margin:8px 0;color:var(--mut);font-size:.9rem}
.orderTotal{font-weight:700;margin-bottom:4px}
.orderCard .cmdRow .btn{background:#2a2e55;padding:7px 12px;font-size:.85rem}
.orderCard .cmdRow .btn.danger{background:#5a2430}
/* v25f3.8 — UNIFORMIDAD de la tarjeta de pedido: siete ranuras fijas
 * en columna; los botones de ranura comparten tamaño en todas las
 * columnas, Avanzar ocupa el ancho completo de su ranura y Cancelar
 * vive siempre en la misma esquina (abajo a la derecha). */
.orderCard{display:flex;flex-direction:column;gap:6px}
.ordSlot{min-width:0}
.orderCard .orderItems.ordSlot{margin:2px 0}
.orderCard .orderTotal.ordSlot{margin-bottom:0}
.ordSlot .slotBtn{background:#2a2e55;padding:7px 12px;font-size:.85rem;width:100%;text-align:center}
.ordSlot .slotBtn.danger{background:#5a2430}
.ordSlot .slotBtn.danger:hover{background:#7a2e3e}
.ordSlot .slotEmpty{display:block;padding:7px 12px;font-size:.85rem;color:var(--mut);text-align:center}
.ordSlot.slotCancel{display:flex;justify-content:flex-end}
.ordSlot.slotCancel .slotBtn{width:auto}
.ordSlot.slotCancel .slotEmpty{padding-right:12px}
.slotSub{display:flex;gap:6px;flex-wrap:wrap;margin-top:5px}
.slotSub .btn.small{background:#2a2e55}
/* Ayuda: guías con snapshot por vista */
#view-ayuda label{max-width:420px}
.helpCard{background:var(--card);border-radius:var(--radius);padding:16px 18px;margin:14px 0;max-width:760px}
.helpCard h2{margin:0 0 6px;font-size:1.15rem}
.helpWhat{margin:0 0 8px}
.helpSteps{margin:0 0 12px;padding-left:20px;color:var(--mut)}
.helpSteps li{margin-bottom:4px}
.helpShot{width:100%;display:block;border-radius:10px;border:1px solid #2a2e55}
.helpCard .meta{color:var(--mut);font-size:.8rem;margin:8px 0 0}
/* Sugerencias de estilo del Compositor (Nivel 0) */
.sugCard{background:var(--card);border-radius:var(--radius);padding:14px 16px;margin-bottom:10px;max-width:720px}
.sugCard p{margin:8px 0}
.sugCard .meta{font-size:.85rem;color:var(--mut)}
.sugCard ol{margin:8px 0;padding-left:20px;color:var(--txt)}
.sugCard .btn{padding:7px 12px;font-size:.85rem}
/* Login demo y caja de usuario (Fase 1: base real) */
.loginOverlay{position:fixed;inset:0;background:rgba(5,6,18,.82);display:flex;align-items:center;justify-content:center;z-index:50;padding:16px}
.loginOverlay[hidden]{display:none}
.loginCard{background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);padding:22px 24px;max-width:460px;width:100%}
.loginCard h1{margin:0 0 8px;font-size:1.3rem}
.demoAccounts{list-style:none;padding:0;margin:12px 0;color:var(--mut);font-size:.9rem}
.demoAccounts li{background:var(--card);border-radius:10px;padding:8px 12px;margin-bottom:6px}
.demoAccounts code{color:var(--warn)}
.userBox{display:flex;align-items:center;gap:10px;font-size:.9rem}
.rolePill{background:#2a2e55;color:var(--warn);border-radius:99px;padding:2px 10px;font-size:.75rem}
.userBox .btn{padding:6px 12px;font-size:.85rem;background:#2a2e55}
/* Equipo de agentes (Fase 2): tarjetas, configurador por pasos, chat de prueba */
.planInfo{font-size:1.02rem;margin:10px 0}
/* v25f3.9 — chip de la CAPA BANDEJA en la cabecera del Inbox */
.bandejaAgent{display:inline-block;background:#1d2a52;border:1px solid #2a4a7f;color:#bcd3ff;border-radius:99px;padding:4px 14px;font-size:.88rem;margin:2px 0 10px}
.agentGrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(300px,1fr));gap:12px;margin-top:14px;max-width:900px}
.agentCard{background:var(--card);border-radius:var(--radius);padding:14px 16px}
.agentCard .meta{color:var(--mut);font-size:.88rem;margin:8px 0}
.agentEditor{background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);padding:18px;margin-top:20px;max-width:720px}
.agentEditor h2{margin-top:0}
.stepTabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:16px}
.stepTabs .stepTab{background:#2a2e55;padding:8px 13px;font-size:.88rem}
.stepTabs .stepTab.active{background:var(--acc)}
.agentEditor fieldset{border:1px solid #2a2e55;border-radius:10px;padding:10px 12px;margin:0}
.agentEditor legend{color:var(--mut);font-size:.88rem;padding:0 6px}
label.chk{display:flex;align-items:center;gap:8px;color:var(--txt)}
label.chk input{width:auto}
.agentTest{background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);padding:18px;margin-top:20px;max-width:720px}
.agentTest h2{margin-top:0}
.testLog{margin:10px 0;max-height:340px;overflow:auto}
/* Centro de notificaciones: campana en el encabezado y panel desplegable */
.notifBox{position:relative}
.notifBell{position:relative;background:transparent;border:0;font-size:1.3rem;line-height:1;cursor:pointer;padding:7px 9px;border-radius:10px}
.notifBell:hover{background:var(--card)}
.notifBadge{position:absolute;top:-2px;right:-4px;background:#e5484d;color:#fff;border-radius:99px;padding:1px 6px;font-size:.7rem;font-weight:700}
.notifPanel{position:absolute;right:0;top:calc(100% + 8px);width:min(370px,92vw);background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);box-shadow:0 14px 34px rgba(0,0,0,.5);z-index:70;max-height:72vh;overflow:auto}
.notifHead{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:12px 14px;border-bottom:1px solid #2a2e55;font-size:.95rem}
.notifHead .btn{padding:6px 11px;font-size:.8rem;background:#2a2e55}
.notifItem{display:flex;gap:10px;align-items:flex-start;width:100%;background:transparent;border:0;border-bottom:1px solid #23264a;color:var(--txt);text-align:left;padding:11px 14px;cursor:pointer;font:inherit}
.notifItem:hover{background:var(--card)}
.notifItem.unread{background:#22264a}
.notifIcon{font-size:1.15rem;line-height:1.3}
.notifBody{display:flex;flex-direction:column;gap:2px;flex:1;font-size:.9rem}
.notifBody span{color:var(--mut);font-size:.85rem}
.notifBody small{color:var(--mut);font-size:.75rem}
.notifDot{width:9px;height:9px;border-radius:50%;background:#e5484d;margin-top:6px;flex:none}
.notifEmpty{color:var(--mut);padding:14px;margin:0;font-size:.9rem}
/* Avisos de confirmación (toasts): pila en la esquina inferior */
.toastBox{position:fixed;right:16px;bottom:16px;z-index:90;display:flex;flex-direction:column;gap:8px;align-items:flex-end}
.toast{display:flex;align-items:center;gap:12px;background:#1d4d2e;color:#eafff1;border:1px solid #2ecc71;border-radius:12px;padding:11px 14px;font-size:.93rem;box-shadow:0 8px 24px rgba(0,0,0,.45);opacity:1;transition:opacity .3s ease,transform .3s ease;max-width:min(420px,90vw)}
.toast.err{background:#5a2430;border-color:#e0657a;color:#ffeef0}
.toast.out{opacity:0;transform:translateY(6px)}
.toastBtn{background:#fff;color:#14532d;border:0;border-radius:8px;padding:6px 11px;cursor:pointer;font-size:.85rem;font-weight:600;white-space:nowrap}
.toast.err .toastBtn{color:#5a2430}
/* Destinos, cola y previsualización (v14) */
.destFieldset{border:1px solid #2a2e55;border-radius:10px;padding:10px 12px;margin:0;display:grid;gap:7px}
.destFieldset legend{color:var(--mut);font-size:.88rem;padding:0 6px}
.destFieldset .meta{color:var(--mut);font-size:.8rem}
.composerActions{margin-top:2px}
.composerActions .btn{background:#2a2e55}
.composerActions .previewBtn{background:var(--acc);font-weight:700}
.pieceActions .btn{padding:7px 12px;font-size:.85rem;background:#2a2e55}
.pieceActions .btn.danger{background:#5a2430}
.queueDest{background:var(--card);border-radius:var(--radius);padding:12px 14px;margin-bottom:10px;max-width:760px}
.slotRow{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.slotChip{border-radius:99px;padding:3px 11px;font-size:.8rem;background:#2a2e55}
.slotChip.free{background:#1d4d2e;color:#8fe6ae}
.slotChip.busy{background:#26355e;color:#b9ccff}
.queuePiece{display:flex;gap:12px;align-items:center;background:var(--card);border-radius:var(--radius);padding:10px 14px;margin-bottom:8px;max-width:760px;flex-wrap:wrap}
/* Cola reorganizada (v15): resumen, tabla por destino y grupos por día */
.btn.small{padding:6px 12px;font-size:.83rem;background:#2a2e55;white-space:nowrap}
.queueSummary{background:var(--card);border-radius:var(--radius);padding:12px 14px;margin-bottom:12px;max-width:860px;color:var(--mut)}
.queueSummary strong{color:var(--txt)}
.qDestRow{display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:var(--card);border-radius:10px;padding:9px 14px;margin-bottom:6px;max-width:860px}
.qDestRow.dim{opacity:.55}
.qDot{width:10px;height:10px;border-radius:50%;background:#3a3f6b;flex:none}
.qDot.on{background:var(--ok);box-shadow:0 0 6px rgba(46,204,113,.7)}
.qDestName{flex:1 1 230px}
.qDestNext{color:var(--mut);font-size:.88rem;flex:1 1 190px}
.qDestCount{color:var(--mut);font-size:.88rem;white-space:nowrap}
.qSlotsOpen{flex-basis:100%;margin-top:2px}
.qFilters{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin:10px 0 12px;max-width:860px}
.qFilterChips{display:flex;gap:6px;flex-wrap:wrap}
.qChip{background:#2a2e55;color:var(--txt);border:1px solid transparent;border-radius:99px;padding:4px 12px;font-size:.82rem;cursor:pointer}
.qChip.active{background:var(--acc);border-color:#9aa5ff;font-weight:600}
.qFilters input[type="search"]{flex:0 1 220px;padding:7px 11px}
.qGroup{max-width:860px;margin-bottom:8px}
.qGroupHead{display:block;width:100%;text-align:left;background:#262a52;color:var(--txt);border:0;border-radius:10px;padding:9px 14px;cursor:pointer;font:inherit;font-weight:600}
.qGroupHead.static{cursor:default}
.qGroupHead .meta{color:var(--mut);font-weight:400}
.qRows{display:grid;gap:6px;margin-top:6px}
.qRow{display:flex;gap:10px;align-items:center;background:var(--card);border-radius:10px;padding:7px 12px;flex-wrap:wrap}
.qRow .thumb{width:40px;height:40px}
.qTime{font-variant-numeric:tabular-nums;color:var(--mut);white-space:nowrap;min-width:64px}
.qTitle{flex:1 1 160px;font-weight:600}
.qStatus{color:var(--mut);font-size:.85rem}
.destChip{border-radius:99px;padding:2px 10px;font-size:.75rem;color:#fff;white-space:nowrap}
.destChip.wa{background:#1f7a3d}
.destChip.fb{background:#1877f2}
.destChip.ig{background:linear-gradient(45deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888)}
.destChip.web{background:#2a6f77}
.pieceActions .btn.icon{padding:5px 9px;font-size:.9rem}
#queueMoreBtn{margin:2px 0 8px;background:#2a2e55}
.schedRow{background:var(--card);border-radius:var(--radius);padding:12px 14px;margin-bottom:10px;max-width:760px}
.schedHead{margin-bottom:8px}
.schedDays{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:8px}
.schedDays .dayChk{gap:4px;font-size:.9rem}
.schedTimes{display:flex;gap:10px;max-width:340px}
.schedTimes input{flex:1}
.schedNote{margin:8px 0 0}
/* Modal de previsualización por destino */
.pvOverlay{position:fixed;inset:0;background:rgba(5,6,18,.85);display:flex;align-items:flex-start;justify-content:center;z-index:80;padding:18px;overflow:auto}
.pvOverlay[hidden]{display:none}
.pvCard{background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);padding:18px;max-width:900px;width:100%}
.pvHead{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:14px}
.pvHead label{color:var(--mut)}
.pvHead .btn{padding:7px 12px;font-size:.85rem;background:#2a2e55}
.pvStage{display:flex;justify-content:center}
.pvPhone{margin:0}
.pvFill{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.pvCanvas{position:absolute;inset:0;background:linear-gradient(160deg,#6c7cff 0%,#23264a 55%,#171a33 100%);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;text-align:center;padding:26px;color:#fff}
.pvCanvasBrand{letter-spacing:4px;font-size:.8rem;color:#cfd4ff;border:1px solid rgba(255,255,255,.5);border-radius:99px;padding:3px 12px}
.pvCanvas strong{font-size:1.25rem;line-height:1.3}
.pvCanvas span:last-child{color:#dfe2ff;font-size:.95rem}
.pvCaption{position:absolute;left:6%;right:22%;bottom:16%;z-index:5;color:#fff;font-size:.9rem;text-shadow:0 1px 6px rgba(0,0,0,.8)}
.pvPost{background:#fff;color:#14161f;border-radius:14px;width:min(360px,88vw);overflow:hidden}
.pvPostHead{display:flex;gap:10px;align-items:center;padding:12px 14px 6px}
.pvAvatar{width:38px;height:38px;border-radius:50%;background:var(--acc);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700}
.pvPostHead small{display:block;color:#5a5f75}
.pvPostText{padding:2px 14px 10px;white-space:pre-wrap}
.pvPostMedia{position:relative;aspect-ratio:4/5;background:#171a33;overflow:hidden}
.pvPostMedia .pvFill,.pvPostMedia .pvCanvas{position:absolute;inset:0}
.pvPostBar{padding:10px 14px;color:#3c415e;font-size:.88rem;border-top:1px solid #e6e7f0}
.pvChat{width:min(340px,88vw);border-radius:16px;overflow:hidden;border:1px solid #2a2e55;background:#0b141a}
.pvChatHead{padding:11px 14px;color:#fff;font-weight:600}
.pvChat.wa .pvChatHead{background:#075e54}
.pvChat.web .pvChatHead{background:#2a2e55}
.pvChatBody{padding:14px;min-height:180px;display:flex;flex-direction:column}
.pvChat.wa .pvChatBody{background:#0b141a}
.pvChat.web .pvChatBody{background:#10122b}
.pvBubble{align-self:flex-start;max-width:85%;border-radius:10px;padding:9px 12px;white-space:pre-wrap;color:#14161f;background:#fff}
.pvChat.wa .pvBubble{background:#d9fdd3}
.pvBubble img{max-width:100%;border-radius:8px;display:block;margin-top:6px}
.pvBubble small{display:block;margin-top:5px;color:#5a5f75;font-size:.72rem}
/* Plantillas del Revisor: interfaz simulada de cada red (v14) */
.revStage{margin:16px 0}
.stagePhone{margin:0}
.postCard{background:#fff;color:#14161f;border-radius:14px;width:min(380px,90vw);overflow:hidden;text-align:left}
.postHead{display:flex;gap:10px;align-items:center;padding:12px 14px 8px}
.postHead small{display:block;color:#5a5f75;font-size:.8rem}
.postDots{margin-left:auto;color:#5a5f75}
.postText{padding:0 14px 10px;white-space:pre-wrap}
.postMedia{position:relative;aspect-ratio:4/5;background:#171a33;overflow:hidden}
.postMedia .pvFill,.postMedia .pvCanvas{position:absolute;inset:0}
.postBar{display:flex;justify-content:space-around;padding:10px 8px;color:#3c415e;font-size:.88rem;border-top:1px solid #e6e7f0}
.igBar{justify-content:flex-start;gap:16px;font-size:1.05rem;border-top:0;padding-bottom:2px}
.igSave{margin-left:auto}
.postCaption{padding:0 14px 12px;font-size:.92rem}
.nxAvatar{width:30px;height:30px;border-radius:50%;background:var(--acc);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:.85rem;flex:none}
.nxAvatar.big{width:40px;height:40px;font-size:1rem}
.igAvatar{background:linear-gradient(45deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888)}
.nxProgress{position:absolute;top:8px;left:10px;right:10px;display:flex;gap:5px;z-index:6}
.nxProgress span{flex:1;height:3px;border-radius:99px;background:rgba(255,255,255,.35)}
.nxProgress span.on{background:#fff}
.nxWho{position:absolute;top:20px;left:12px;right:12px;display:flex;align-items:center;gap:8px;z-index:6;color:#fff;text-shadow:0 1px 4px rgba(0,0,0,.6)}
.nxWho small{color:#dfe2ff}
.nxWho.inline{position:static;text-shadow:none}
.nxTopBar{position:absolute;top:12px;left:14px;right:14px;display:flex;justify-content:space-between;align-items:center;z-index:6;color:#fff;font-size:1.02rem;text-shadow:0 1px 4px rgba(0,0,0,.6)}
.nxTopBar.center{justify-content:center;gap:16px}
.nxTopBar.center span{opacity:.75}
.nxCol{position:absolute;right:8px;bottom:110px;display:flex;flex-direction:column;gap:14px;z-index:6;align-items:center}
.nxBtn{width:44px;height:44px;border-radius:50%;background:rgba(0,0,0,.45);color:#fff;display:flex;flex-direction:column;align-items:center;justify-content:center;font-size:17px;line-height:1}
.nxBtn small{font-size:.55rem;margin-top:2px;max-width:52px;text-align:center}
.nxBottom{position:absolute;left:12px;right:12px;bottom:12px;z-index:6;color:#fff}
.nxBottom.left{right:64px}
.nxCaption{margin-top:4px;font-size:.88rem;text-shadow:0 1px 4px rgba(0,0,0,.65)}
.nxMusic{margin-top:4px;font-size:.8rem;color:#dfe2ff}
.nxTitle{font-weight:600;margin-bottom:8px;text-shadow:0 1px 4px rgba(0,0,0,.65)}
.nxFollow{background:#fff;color:#14161f;border-radius:8px;padding:3px 10px;font-size:.78rem;font-weight:700;margin-left:6px}
.nxSubscribe{background:#fff;color:#0f0f0f;border-radius:99px;padding:5px 13px;font-size:.82rem;font-weight:600;margin-left:6px}
.nxReplyPill{flex:1;border:1.5px solid rgba(255,255,255,.85);border-radius:99px;padding:8px 14px;color:#e8eaff;font-size:.85rem}
.nxRoundBtn{width:38px;height:38px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;font-size:17px;color:#fff}
.igBottom{display:flex;gap:10px;align-items:center}
.waBottom{display:flex;flex-direction:column;align-items:center;gap:8px;text-align:center}
.nxCaptionPill{background:rgba(0,0,0,.55);border-radius:10px;padding:6px 12px;font-size:.88rem;max-width:92%}
.nxReplyHint{font-size:.8rem;color:#dfe2ff;text-shadow:0 1px 4px rgba(0,0,0,.7)}
.nxDisc{position:absolute;right:10px;bottom:14px;width:44px;height:44px;border-radius:50%;background:#14161f;border:3px solid #2c2f45;color:#fff;display:flex;align-items:center;justify-content:center;z-index:6;font-size:16px}
/* Puesta en marcha (vista Empresa): checklist calculado del estado real */
.setupList li{display:flex;gap:12px;align-items:flex-start}
.setupList .setupMark{flex:none;font-weight:700;border-radius:999px;padding:3px 10px;font-size:.8rem;background:#2a2e55;color:var(--mut)}
.setupList li.done .setupMark{background:#1d4d2e;color:#7dffb0}
.setupList li.pending .setupMark{background:#5a4a1d;color:#ffd97d}
.setupList .code{margin:8px 0;white-space:pre-wrap;word-break:break-all}
.setupList code{word-break:break-all}
/* Inbox maestro-detalle (v16): lista a la izquierda, conversación a la derecha */
.inboxLayout{display:grid;grid-template-columns:minmax(270px,340px) 1fr;gap:14px;align-items:start;max-width:1120px}
.inboxList{display:flex;flex-direction:column;gap:6px;max-height:74vh;overflow:auto;padding-right:2px}
.convRow{display:flex;flex-direction:column;gap:3px;align-items:stretch;width:100%;background:var(--card);border:1px solid transparent;border-radius:12px;padding:10px 12px;cursor:pointer;color:var(--txt);text-align:left;font:inherit}
.convRow:hover{border-color:#3a3f6b}
.convRow.sel{border-color:var(--acc);background:#23264a}
.convRowTop{display:flex;justify-content:space-between;align-items:center;gap:8px}
.convTime{color:var(--mut);font-size:.78rem;white-space:nowrap}
.convRowName{display:flex;align-items:center;gap:7px;font-size:.97rem}
.derivBadge{color:var(--warn);font-size:.9rem}
.convPreview{color:var(--mut);font-size:.87rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.convRowMeta{display:flex;align-items:center;gap:6px;color:var(--mut);font-size:.78rem}
.statusDot{width:9px;height:9px;border-radius:50%;background:#3a3f6b;flex:none;display:inline-block}
.statusDot.open{background:var(--ok)}
.statusDot.derived{background:var(--warn)}
.statusDot.closed{background:#8a8fb0}
.statusDot.blocked{background:#e5484d}
.chanChip{border-radius:99px;padding:2px 10px;font-size:.74rem;color:#fff;white-space:nowrap;font-weight:600}
.chanChip.web{background:#2a6f77}
.chanChip.wa{background:#1f7a3d}
.chanChip.fb{background:#1877f2}
.chanChip.ig{background:linear-gradient(45deg,#f09433,#e6683c,#dc2743,#cc2366,#bc1888)}
.chanChip.tt{background:#2c2f45;border:1px solid #4a4f70}
.chanChip.yt{background:#c4302b}
/* v23 — chips de los canales nuevos del Inbox */
.chanChip.tg{background:#229ed9}
.chanChip.mail{background:#b45309}
.inboxDetail{background:var(--panel);border:1px solid #2a2e55;border-radius:var(--radius);padding:16px}
.convHead{display:flex;gap:12px;align-items:flex-start;margin-bottom:10px}
.convHeadMain h2{margin:0 0 5px;font-size:1.25rem}
.convHeadMain .meta{color:var(--mut);font-size:.87rem;display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.convBack{display:none;background:#2a2e55;padding:7px 12px;font-size:.85rem;flex:none}
.thread{display:flex;flex-direction:column;max-height:52vh;overflow:auto;padding:4px 2px}
.thread .msg{align-self:flex-start}
.thread .msg.out{align-self:flex-end;margin-left:0}
.msgText{white-space:pre-wrap;word-break:break-word}
.msg.a-sistema{background:#233d2e}
.msg.a-isma{background:#26355e}
.msg.a-humano{background:#2c3565}
.sysPill{align-self:center;background:#2a2e55;color:var(--mut);border-radius:99px;padding:5px 14px;font-size:.82rem;margin:8px 0;text-align:center;max-width:92%}
.sysPill.warn{background:#3a3416;color:var(--warn)}
.sysPill.danger{background:#5a2430;color:#ff9aa8}
@media(max-width:900px){
  .inboxLayout{grid-template-columns:1fr}
  .inboxList{max-height:none}
  .inboxDetail{display:none}
  .inboxLayout.showDetail .inboxDetail{display:block}
  .inboxLayout.showDetail .inboxList{display:none}
  .convBack{display:inline-block}
}
@media(max-width:720px){.layout{flex-direction:column}.rail{width:auto;height:auto;flex-direction:row;flex-wrap:wrap;justify-content:center;position:static;padding:8px}.railLogo{margin-bottom:0}.railSpacer{display:none}nav{width:auto;flex-direction:row;flex-wrap:wrap}.subHead{flex-basis:100%}}

/* Compositor con columna derecha: tendencias y textos sugeridos (v18) */
.compLayout{display:flex;gap:18px;align-items:flex-start}
.compLayout form{flex:1;min-width:0}
.compSide{width:330px;flex:none}
.compTrendCard h2{margin-top:0;font-size:1.05rem}
.compTrend{border-top:1px solid #2a2e55;padding:10px 0}
.compTrend:first-of-type{border-top:0}
.sugText{background:var(--panel);border:1px solid #2a2e55;border-radius:10px;padding:8px 10px;font-size:.9rem;margin:6px 0}
.sugBtns{display:flex;gap:6px;flex-wrap:wrap}
.sugBtns .btn{padding:6px 10px;font-size:.85rem}
@media(max-width:900px){.compLayout{flex-direction:column}.compSide{width:auto}}

/* Ventana flotante «Revisar publicación»: galería de formatos por red (v19) */
.pvBody{display:flex;gap:16px;align-items:flex-start}
.pvList{width:215px;flex:none;display:flex;flex-direction:column;gap:4px;max-height:70vh;overflow:auto}
.pvList h3{margin:10px 0 2px;font-size:.8rem;color:var(--mut);text-transform:uppercase;letter-spacing:.04em}
.pvList h3:first-child{margin-top:0}
.pvFmt{text-align:left;background:var(--card);border:1px solid #2a2e55;color:var(--txt);border-radius:9px;padding:8px 10px;cursor:pointer;font-size:.92rem}
.pvFmt:hover{border-color:var(--acc)}
.pvFmt.active{border-color:var(--acc);background:#262a52}
.pvFmt .elegido{color:var(--ok);font-size:.74rem;display:block}
.pvFmt .noelegido{color:var(--mut);font-size:.74rem;display:block}
.pvMain{flex:1;min-width:0}
@media(max-width:760px){.pvBody{flex-direction:column}.pvList{width:auto;max-height:none}}

/* ===== v21 — Página de la mañana ===== */
.morningPanel { background:var(--card); border:1px solid #2a2e55; border-radius:16px; padding:16px; margin-bottom:18px; }
.morningPanel h2 { margin-top:0; }
.morningCards .card b { font-size:26px; }
.card.bad b { color:#ff8a7a; }
.card.warn b { color:#f5b041; }
.cols2 { display:grid; grid-template-columns:1fr 1fr; gap:14px; margin-top:14px; }
@media (max-width: 900px) { .cols2 { grid-template-columns:1fr; } }
.panelBox { background:var(--card); border:1px solid #2a2e55; border-radius:12px; padding:14px; }
.prioRow { display:flex; gap:10px; padding:8px 0; border-bottom:1px dashed #2a2e55; }
.prioRow:last-child { border-bottom:none; }
.prioNum { background:var(--acc); color:#fff; border-radius:50%; width:26px; height:26px; display:flex; align-items:center; justify-content:center; font-weight:700; flex:none; }
.prioBody p, .alertRow p { margin:2px 0 6px; color:var(--mut); font-size:13px; }
.alertRow { padding:8px 0; border-bottom:1px dashed #2a2e55; }

/* ===== v21 — CRM ===== */
.crmLayout { display:grid; grid-template-columns:minmax(260px, 380px) 1fr; gap:16px; align-items:start; }
@media (max-width: 900px) { .crmLayout { grid-template-columns:1fr; } }
.leadRow { cursor:pointer; padding:8px 10px; border-radius:10px; }
.leadRow:hover { background:#262a52; }
.leadRow.sel { background:#262a52; outline:1px solid #6c7cff; }
.tempChip { display:inline-block; padding:1px 8px; border-radius:999px; font-size:12px; background:#2a2e55; color:var(--mut); }
.tempChip.hot { background:#fee4e2; color:#b42318; }
.tempChip.warm { background:#fef0c7; color:#b54708; }
.tempChip.cold { background:#e0f2fe; color:#075985; }
.sugTemp { color:#ff8a7a; font-size:12px; font-weight:600; }
.tempBtn.sel.hot { background:#fee4e2; }
.tempBtn.sel.warm { background:#fef0c7; }
.tempBtn.sel.cold { background:#e0f2fe; }
.sugBox { background:#3a3416; border:1px solid #6b5c1e; border-radius:10px; padding:10px; }
.segStep { border:1px solid #2a2e55; border-radius:10px; padding:10px; margin:8px 0; }
.segText { width:100%; }
.notaBox.inline textarea { width:100%; }
.gestionTl { display:flex; flex-direction:column; gap:8px; }
.gEv { display:flex; gap:10px; }
.gIco { font-size:18px; }
.gBody p { margin:0; }

/* ===== v21 — Llamadas ===== */
.presRow { display:flex; flex-wrap:wrap; gap:8px; margin:8px 0; }
.presChip { background:#2a2e55; border-radius:999px; padding:4px 10px; font-size:13px; }
.callCard { border:1px solid #2a2e55; border-radius:12px; padding:12px; margin:10px 0; background:var(--card); }
.callCard.ringing { border-color:#f59e0b; animation:ringpulse 1.2s infinite; }
.callCard.active { border-color:#12b76a; }
.callCard.dim { opacity:.75; }
@keyframes ringpulse { 0% { box-shadow:0 0 0 0 rgba(245,158,11,.45); } 70% { box-shadow:0 0 0 12px rgba(245,158,11,0); } 100% { box-shadow:0 0 0 0 rgba(245,158,11,0); } }
.callHead { display:flex; justify-content:space-between; align-items:center; gap:10px; }
.callTimer { font-variant-numeric:tabular-nums; font-weight:700; }
.callNotas { width:100%; margin:8px 0; }
.chanChip.web { background:#e0f2fe; color:#075985; }
.miniTable { border-collapse:collapse; width:100%; font-size:13px; }
.miniTable th, .miniTable td { border-bottom:1px solid #2a2e55; padding:6px 8px; text-align:left; }
#callFloat { position:fixed; right:16px; bottom:16px; z-index:1200; max-width:360px; }
.callFloatCard { background:var(--panel); border:2px solid #f59e0b; border-radius:14px; padding:14px; box-shadow:0 12px 32px rgba(0,0,0,.22); }
.callFloatCard.active { border-color:#12b76a; }
.callFloatCard.ringing { animation:ringpulse 1.2s infinite; }
.ringTag { display:block; font-weight:700; color:#f5b041; letter-spacing:.4px; margin-bottom:6px; }
/* v25f3.7.1 — video en el panel flotante: remoto en grande, local en esquina */
.callVideoWrap { position:relative; margin-top:10px; }
.callVideoWrap #agRemoteVideo { width:100%; border-radius:10px; background:#000; display:block; }
.callVideoWrap #agLocalVideo { position:absolute; right:6px; bottom:6px; width:30%; border-radius:8px; border:2px solid rgba(255,255,255,.4); background:#000; display:block; }

/* ===== v21 — Supervisión ===== */
.assignRow, .revRow { display:flex; justify-content:space-between; align-items:center; gap:10px; padding:7px 0; border-bottom:1px dashed #2a2e55; flex-wrap:wrap; }

/* ===== v21 — Biblioteca ===== */
.libDoc { border:1px solid #2a2e55; border-radius:12px; padding:12px; margin:10px 0; background:var(--card); }
.libDocHead { display:flex; gap:8px; align-items:center; flex-wrap:wrap; }
.libDocDel { margin-left:auto; }
.libDocText { background:#0f1226; border-radius:8px; padding:10px; white-space:pre-wrap; font-size:13px; max-height:220px; overflow:auto; }
.kbField textarea { width:100%; }
/* v25f3 — documentos cargados dentro de cada carpeta de conocimiento */
.kbDocs { margin-top:8px; }
.kbDoc textarea { width:100%; }
.libMedia { display:flex; flex-wrap:wrap; gap:10px; }
.libMed { margin:0; width:130px; }
.libMed img { width:130px; height:90px; object-fit:cover; border-radius:10px; }
.libMed figcaption { font-size:12px; color:var(--mut); }

/* ===== v21 — Plan ===== */
.planCard { border:1px solid #2a2e55; border-radius:14px; padding:16px; background:var(--card); }
.planPrecio { font-size:20px; font-weight:700; }
.planMods { list-style:none; padding:0; display:grid; grid-template-columns:1fr 1fr; gap:4px 14px; }
.planMods li.on { color:#2ecc71; }
.planMods li.off { color:var(--mut); }

/* ===== v21 — Facturas / reporte / agenda / acompañamientos ===== */
.invoiceRow { display:flex; justify-content:space-between; gap:12px; align-items:center; border:1px solid #2a2e55; border-radius:12px; padding:12px; margin:8px 0; background:var(--card); flex-wrap:wrap; }
.apptCard { border:1px solid #2a2e55; border-radius:12px; padding:10px 12px; margin:8px 0; background:var(--card); }
.hashChip { border:1px solid #3a3f6b; background:#262a52; color:#b9ccff; border-radius:999px; padding:3px 10px; margin:2px; cursor:pointer; }
.deptTitle { margin:18px 0 6px; }
.sysChip { background:#2a2e55; color:var(--mut); }
#printArea { display:none; }
@media print {
  body * { visibility:hidden; }
  #printArea, #printArea * { visibility:visible; }
  #printArea { display:block; position:absolute; left:0; top:0; width:100%; padding:24px; }
}

.tempBtn.sel { color:#14161f; }

/* v24 — código QR de conexión de WhatsApp (sobre fondo blanco, como lo
   entrega Evolution, para que cualquier cámara lo lea sin esfuerzo) */
.waQrImg { width:264px; height:264px; max-width:100%; background:#fff; border-radius:12px; padding:10px; }
.waSteps { padding-left:20px; line-height:1.55; }

/* v25f3.7 — Inbox: medios, reacciones, checks, menú ⋯ y llamadas */
/* Tarjeta de la lista: contenedor relativo para los botones y el menú */
.convRowWrap{position:relative}
.convRowWrap .convRow{padding-bottom:30px}
.convCardBtns{position:absolute;right:6px;bottom:6px;display:flex;gap:4px;z-index:3}
.cardBtn{background:#2c2f55;border:1px solid #454a7d;color:var(--txt);border-radius:8px;min-width:28px;height:24px;padding:0 6px;cursor:pointer;font-size:13px;line-height:1}
.cardBtn:hover{border-color:var(--acc);background:#363a6e}
.convMenu{position:absolute;right:6px;bottom:36px;z-index:6;background:#1d2042;border:1px solid #454a7d;border-radius:10px;padding:6px;min-width:170px;box-shadow:0 10px 28px rgba(0,0,0,.45);display:flex;flex-direction:column;gap:4px}
.convMenuAsk{font-size:.85rem;color:var(--mut);padding:2px 6px}
.convMenuItem{background:transparent;border:0;color:var(--txt);text-align:left;padding:7px 8px;border-radius:7px;cursor:pointer;font:inherit;font-size:.92rem}
.convMenuItem:hover{background:#2c2f55}
.convMenuItem.danger{color:#ff9d9d}
/* Burbujas con medio */
.thread .msg{position:relative}
.msgVideo{max-width:260px;width:100%;border-radius:8px;display:block;margin-top:6px}
.msgAudio{width:250px;max-width:100%;display:block;margin-top:6px}
.msgDoc{display:inline-block;margin-top:6px;background:#1d2042;border:1px solid #454a7d;border-radius:8px;padding:6px 10px;color:var(--txt);text-decoration:none}
.msgDoc:hover{border-color:var(--acc)}
.msgMediaOff{margin-top:6px;font-size:.9rem;color:var(--mut);background:rgba(0,0,0,.18);border:1px dashed #454a7d;border-radius:8px;padding:6px 10px}
.msgImg{cursor:zoom-in}
/* Checks de WhatsApp junto a la hora */
.waChecks{font-weight:700;letter-spacing:-2px;margin-left:2px}
.waChecks.wa-sent,.waChecks.wa-deliv{color:#9aa0c3}
.waChecks.wa-read{color:#53bdeb}
.waChecks.wa-err{color:#ff9d9d;letter-spacing:0}
/* Reacciones: insignia al pie de la burbuja y su paleta */
.msgRx{position:absolute;bottom:-9px;left:10px;display:flex;gap:3px;z-index:2}
.thread .msg:has(> .msgRx){margin-bottom:16px}
.rxChip{background:#3a3f6e;border:1px solid #565b8f;border-radius:999px;padding:0 6px;font-size:12px;line-height:18px}
.rxBtn{position:absolute;top:4px;right:6px;background:transparent;border:0;cursor:pointer;font-size:13px;opacity:0;padding:2px}
.thread .msg:hover .rxBtn,.thread .msg:focus-within .rxBtn{opacity:.85}
@media (hover:none){.rxBtn{opacity:.7}}
.rxPalette{display:flex;gap:2px;margin-top:6px;background:#1d2042;border:1px solid #454a7d;border-radius:999px;padding:3px 6px;width:max-content;max-width:100%}
.rxPalette button{background:transparent;border:0;cursor:pointer;font-size:16px;padding:2px 3px;border-radius:50%}
.rxPalette button:hover{background:#2c2f55}
/* Compositor: botones 😊/📎, paleta de emojis y chip de adjunto */
.replyRow .iconBtn{padding:6px 9px;font-size:15px}
.emojiPalette{display:flex;flex-wrap:wrap;gap:2px;margin-top:8px;background:#1d2042;border:1px solid #454a7d;border-radius:10px;padding:6px;max-width:430px}
.emojiPalette[hidden]{display:none}
.emojiPalette button{background:transparent;border:0;cursor:pointer;font-size:19px;padding:3px;border-radius:8px}
.emojiPalette button:hover{background:#2c2f55}
.attachChip{display:flex;align-items:center;gap:8px;margin-top:8px;background:#23264a;border:1px solid #454a7d;border-radius:8px;padding:6px 10px;font-size:.92rem;width:max-content;max-width:100%}
.attachChip button{background:transparent;border:0;color:var(--mut);cursor:pointer;font-size:13px}
/* Visor de imágenes a pantalla completa */
#mediaViewer{position:fixed;inset:0;background:rgba(5,6,18,.88);display:flex;align-items:center;justify-content:center;z-index:999;cursor:zoom-out}
#mediaViewer[hidden]{display:none}
#mediaViewer img{max-width:92vw;max-height:92vh;border-radius:10px}
/* Cabecera de la conversación abierta: botones de llamada */
.convHeadBtns{margin-left:auto;display:flex;gap:6px}
/* Panel 🤖 Agente por conversación */
.agentToggleRow{display:flex;align-items:center;gap:8px;cursor:pointer;font-size:.95rem}
.agentToggleRow input{width:17px;height:17px;accent-color:var(--acc)}
.agentSuggBox{margin-top:8px;background:#23264a;border:1px solid #454a7d;border-radius:10px;padding:8px 10px}
.agentSuggText{margin:4px 0 8px}
/* v25f3.7 — fallo de entrega visible en la burbuja (ningún envío calla) */
.msgFail{display:block;margin-top:5px;color:#ff9d9d;font-size:.82rem;font-weight:600}
/* v25f3.8 — entrega visible de los mensajes de sistema (catálogo):
 * verde si salió por su canal; ámbar si quedó guardado sin salir. */
.msgDeliv{display:block;margin-top:5px;color:#8be0a4;font-size:.82rem;font-weight:600}
.msgDeliv.demo{color:#ffd479}
/* v25f3.10 — presupuesto de respuesta del agente en su burbuja */
.msgLatency{display:block;margin-top:5px;color:#9fb4d8;font-size:.82rem;font-weight:600}
.msgLatency.late{color:#ffb84d}
/* v25f3.10 — sello de identidad por Telegram en tarjeta y cabecera */
.tgBadge{margin-left:6px;font-size:.8rem}
.tgIdent{color:#7cc7e8;font-weight:600}
/* v25f3.8 — opciones de un mensaje saliente (los botones que vio el
 * cliente, como filas bajo el enunciado) y la marca de la elección. */
.msgOptions{display:flex;flex-direction:column;gap:4px;margin-top:6px}
.msgOption{display:block;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.18);border-radius:8px;padding:5px 9px;font-size:.86rem}
.viaTag{display:inline-block;margin-left:6px;background:#2a4a2e;color:#a9e8b4;border-radius:999px;padding:1px 8px;font-size:.75rem;font-weight:600;vertical-align:middle}
/* v25f3.7 — panel de Nota interna: amplio, a todo el ancho de la columna */
.notaPanel{width:100%}
.notaPanel textarea{width:100%;min-height:120px;font-size:1rem;line-height:1.45;resize:vertical;box-sizing:border-box}
.notaItem{border-left:3px solid #454a7d;background:#23264a;border-radius:0 8px 8px 0;padding:5px 9px;margin-bottom:6px}
.notaItem small{color:var(--mut)}
.notaItem p{margin:2px 0 0}
/* v25f3.7 — panel Editar/Configurar de la tarjeta de cita */
.apptPanel{background:#23264a;border:1px solid #454a7d;border-radius:10px;padding:10px;margin-top:8px;display:flex;flex-direction:column;gap:8px}
.apptPanel label{display:flex;flex-direction:column;gap:4px;font-size:.9rem;color:var(--mut)}
.apptPanel input,.apptPanel select{width:100%;box-sizing:border-box}
/* v25f3.7 — documentos adjuntos bajo cada carpeta en Empresa */
.kbDocsEmp{margin-top:6px}
.kbDocsEmp .kbDoc{margin-bottom:6px}

/* ===== Fase 2 — Catálogo de bots por tipo (vista Bots, prefijo botsTpl) ===== */
#botsVectorStrip{margin-top:14px}
#botsCatalogBox{margin-top:6px}
.botsTplStrip{display:flex;align-items:center;gap:12px;flex-wrap:wrap;font-size:.93rem}
.botsTplStrip .btn{margin-left:auto}
.botsTplAviso{margin-top:14px}
.botsTplGrid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin-top:12px}
@media(max-width:900px){.botsTplGrid{grid-template-columns:1fr}}
.botsTplCard{display:flex;flex-direction:column;gap:9px}
.botsTplCard.botsTplOn{border-color:var(--cian)}
.botsTplHead{display:flex;gap:11px;align-items:flex-start}
.botsTplHead h3{margin:2px 0 3px;font-size:1.02rem}
.botsTplIco{width:42px;height:42px;flex:none;display:flex;align-items:center;justify-content:center;font-size:21px;background:rgba(125,211,252,.10);border:1px solid var(--borde);border-radius:13px}
.botsTplBen{margin:0;font-size:.88rem;line-height:1.45}
.botsTplChips{display:flex;flex-wrap:wrap;gap:5px}
.botsTplChipInt{background:#3a3416;color:var(--warn)}
.botsTplChipOpt{background:#26355e;color:#b9ccff}
.botsTplMeta{margin:0;font-size:.88rem;color:var(--mut)}
.botsTplMeta strong{color:var(--txt)}
.botsTplDetalle{font-size:.88rem;color:var(--mut)}
.botsTplDetalle summary{cursor:pointer;color:var(--celeste);font-weight:600}
.botsTplDetalle ol{margin:8px 0;padding-left:20px;line-height:1.5}
.botsTplDetalle p{margin:6px 0}
.botsTplCfg{display:grid;gap:9px}
.botsTplCfg input,.botsTplCfg select{width:100%}
.botsTplCard>label select{width:100%;margin-top:4px}
.botsTplPie{display:flex;align-items:center;gap:10px;margin-top:auto;padding-top:4px;flex-wrap:wrap}
.botsTplPie .btn{margin-left:auto}
.botsTplSwitch strong{font-size:.93rem}
.botsTplAcciones{display:flex;gap:8px;flex-wrap:wrap}
.botsTplAcciones:empty{display:none}